Terms & Conditions
Verge Media L.L.C-FZ · Meydan Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E. · License No. 2646992.01
These Terms & Conditions (“Terms”) govern all proposals, agreements and services between Verge Media L.L.C-FZ (“Verge Media”, “we”, “us”) and the client (“Client”, “you”). They take effect once you accept a proposal — by signature, written or email confirmation, payment of an invoice, or by asking us to start work.
Our Services
The specific services, deliverables, timelines and fees are set out in your signed Proposal or Statement of Work (“Proposal”), which forms part of this agreement. We provide marketing, advertising and lead-generation services on a best-efforts basis. We work to hit agreed targets, but we cannot guarantee specific results — outcomes depend on market conditions, ad platform behaviour, and other factors outside our control.
Working Together
For us to do good work on time, you agree to provide timely access, information, approvals and materials as reasonably needed, and to keep the agreed CRM (or other tracking system) accurate and up to date, since lead and revenue tracking depends on it.
Fees & Payment
Setup fee, monthly retainer and any performance-based commission are set out in your Proposal.
Commission is calculated on revenue generated from leads tracked in the agreed CRM, using the attribution method described in your Proposal.
Invoices are payable within 14 days. Overdue invoices accrue interest at 12% per year, and we may pause services until payment is received.
Advertising spend is paid directly to the relevant ad platforms (Meta, Google, etc.), unless we’ve agreed otherwise in writing.
Term & Termination
This agreement runs on a rolling basis with no long-term lock-in — either party can end it with 14 days’ written notice.
We may suspend or end services immediately in case of non-payment or serious breach.
Commission continues to apply for 90 days after termination on revenue closed from leads generated during the engagement, so neither side loses out on work already done.
Intellectual Property
Anything you give us stays yours.
Work we create for you (creative, copy, funnels, strategy documents) becomes yours once fully paid. Until then, we grant you a license to use it.
We keep the right to reuse our own methods, frameworks and general know-how, and may retain a copy of delivered work for our records for up to 6 months after delivery.
Confidentiality
Both parties will keep shared business and client information confidential, during the engagement and after it ends.
Liability
We are liable only for direct damages caused by our willful misconduct, capped at the fees paid in the preceding 3 months.
We are not liable for indirect losses (lost profits, lost data, reputational harm) or for the performance of third-party platforms (Meta, Google, CRM providers, etc.).
Any claim must be raised within 3 months of the issue arising.
Data & Tracking
Our campaigns typically use tracking pixels, cookies and analytics tools. You are responsible for your own compliance with applicable data protection laws (e.g. GDPR) for your website and business.
Case Studies & Promotion
We may reference your business name, logo and results (in general terms) in our portfolio and marketing materials, unless you tell us in writing that you’d prefer we don’t.
Governing Law & Disputes
This agreement, and any dispute arising out of or in connection with it, is governed by the laws of the Dubai International Financial Centre (DIFC). The parties expressly and irrevocably agree that the DIFC Courts shall have exclusive jurisdiction to hear and determine any such dispute.
General
If any part of these Terms is found unenforceable, the rest remains in effect. We may update these Terms from time to time; the version in force at the time your Proposal is accepted applies to that engagement.
